Refund policy
Last updated 10 November 2026
DIY Content Plan (£150 a month)
- You can cancel any time, and you won’t be charged again. Cancelling stops future payments; it doesn’t refund a month already paid for.
- Your plan, ideas and templates are delivered digitally and are yours to keep, so payments for a month that’s already been delivered aren’t refundable.
- If your plan isn’t delivered within 5 working days of payment, you can ask for a full refund for that month.
Done-for-you packages
Packages run month to month with no long contract. Cancel before your next billing date to stop future payments. Months already started aren’t refundable.
How to ask for a refund or cancel
Email connor@graftsys.com with the email address you paid with. Refunds go back to your original payment method, usually within 5–10 working days.
Graft Media is a trading name of GRAFT SCALING LTD. Registered in England & Wales, company no. 17227293.